Gustavo Saltiel, Global Lead for Water Supply and Sanitation, World Bank, USA
Policy, Institutional and Regulatory Reforms for Accelerating Change in Water Supply and Sanitation Services Delivery

Camilo Lombana Cordoba, Senior Water Supply and Sanitation Specialist, World Bank Group, USA
Water Utilities as the Driving Force to Accelerate Universal Access towards SDG-6

Josh Newton, Independent Consultant on Global Water Political Processes; Founder, Josh’s Water Jobs, USA
The state of the global water and sanitation workforce

Safete Isufi, Regional Water Company of Pristina, Kosova
Analysis of the Rehabilitation Plan of Assets on the EDAMS Platform in Pristina and Hidromorava Water Utilities

Jetmir Jaha, Regional Water Company of Gjakova, Kosova
Engineering Planning and Service Area Digitization (GIS)

Vangelis Balokas, Olympios Group, Greece
A Data-Driven Water Story: From the Source to the Citizen. The Case of Kos Island

Thoma Koroveshi, Korca Regional WSS Company, Albania
Tamás Huzsvár, DHI Group, Hungary
Efficient Management Planning for Water Supply System: The Korça Case Study

Lindita Troka, World Bank, Albania
Water Security Diagnostic

Fatlije Buza, RRBA, Ministry of Environment and Spatial Planning and Infrastructure, Kosova
River Basins Management Plans drafted by the River Basin Authority in Kosova

Thomas Waclavicek, Hydrophil, Austria
A Regional Overview of the Key Water Sector Issue

Pavel Mihaylov, Sofiyska Voda Operated by Veolia, Bulgaria
Methodology of Assessment of Commercial Losses

Sener Polat, Gebr. Röders AG, Germany
Innovative Needle Felt Hoses for Trenchless Pipe Rehabilitation CIPP

Pál Bartók, Budapest Water Works, Hungary
SCADA – Information as Treasure and a Key to Efficiency

Massimo Gacci, Open Plan Consulting, Italy
Directive Specific Implementation Plans and Sludge Strategy

Afrim Lajçi, Office of the Prime Minister, Kosova
National Water Strategy in Kosova: First Review for the period 2023-2027

Burbuqe Latifi Nushi, National Institute for Public Health, Kosova
Alignment of Legislation with Drinking Water Directive for Conveying the Quality of Water for Human Consumption

Lorik Lajci, Young Water Professional, Kosova
Transposition of the European Water Directives in the Legislation of Kosova


Arne Gooss, Head of Municipal Infrastructure Division for South-East Europe and Turkey, KfW Development Bank, Germany
Financings in the Water Sector in WB-Countries: The Approach of German Development Bank KfW

Zef Maçi, Lezhe Regional Water and Sewerage Company, Albania
Challenges and Successes for Lezhe Regional WSS Utility

Frosela Filo, Korça Regional Water and Sewerage Company, Albania
Perspectives on Challenges and Innovations: Insights from Korça Regional Water and Sewerage Company

Rozarta Pura, Durrës Regional Water and Sewerage Company, Albania
Regionalization of Services: The Effect of the Process on the Performance of the Operational Unit of Kavaja

Lindita Troka, World Bank, Albania
Joining Forces for Better Services? When, Why and How? World Bank Methodology and Outcomes

Federico Perez Penalosa, World Bank, USA
UoF Center of Excellence – Knowledge, Innovation and Collaboration Hub

Sven Schlumpberger, World Bank, USA
UoF Innovation Challenge 2023

Lyubomir Filipov, Sofiyska Voda Operated by Veolia, Bulgaria
Roadmap to Create an Innovation Department/Team in Water Utilities

Radoslav Russev, IAWD, Austria
Innovation in the Danube Region – Experiences from the Utility Management Training

Behxhet Bala, Water Services Regulatory Authority, Kosova
Handling Consumer Complaints about Water Services in Kosova

Ndriçim Shani, Water Regulatory Authority, Albania
Depreciation of Assets as a Justified Cost for Water Tariffs

Adem Ahmetaj, Ministry of Economy, Kosova
Financial Management of Companies, Funding Sources and Subsidy Policy

Aleks Andoni, Korca Regional Water and Sewerage Company, Albania
Experimental Practice of the Use of Generated Sludge in Agriculture from Korça Wastewater Treatment Plan

Egzona Bejtullahu, YWP, Kosova
Design of Experiment Analysis for Assessing Parameter Influence on Disinfection of Effluent in SBR and AST Treatment Systems

Fjolla Lasku, Regional Water Company of Gjakova, Kosova
Sludge Management Plan at Gjakova Wastewater Treatment Plant

Amir Rexha, Bashkim Halabaku, RWC Hidromorava Gjilan, Kosova
Customer Management Through GIS

Edona Kraja, Shkoder Regional Water and Sewerage Company, Albania
Customer perception in evaluating services and the effect on payment

Petr Ingeduld, DHI Group, Czech Republic
Best Practice Experience Adaptation Options for Balkan Region- Lessons Learned for Better Customer Management

Ervin Buçpapaj, Sachsen Wasser GmbH, Kosova
Optimization of the Centrifuge for Sludge Dewatering in Peja Wastewater Treatment Plant

Avni Caka, Regional Water Company of Gjakova, Kosova
Rehabilitation of the Sewage Network with no Digging: Practice and Experience

Roemer Goossensen, Noah Water Solutions, Belgium
The Development of an Electrochemical Decentral Household Treatment Unit