Biography
With over ten years of experience in the water and sanitation sector, Frosela has gained deep knowledge in financial analysis, management and organization, customer service, and human resources. Her expertise encompasses financial strategy, budgeting, tariff modeling, human resources, and revenue and cost management, which has helped make water services more efficient and sustainable.
With a strong foundation in finance and accounting, she possesses the knowledge and skills needed to operate in the complex financial environment of the water sector and is committed to identifying and implementing best practices. Frosela completed her master’s degree in Financial Management and Accounting at the University of Tirana.